Join the pirate cruise at Cashiopeia Casino, and fight for the biggest wins side by side with the captain and the rest of the crew. As soon as you join the game, you will score 250 free spins and up to €1200 free cash in a welcome bonus.
We have tested the casino thoroughly, and give you the final verdict in our great review below. Read the whole if you have time, or skip to the sections that interest you most. At the bottom of this page, you can read a summary, as well as our final conclusion.
General Information
Cashiopeia Casino was launched in 2017, and is run by Aspire Global – a player that has previously been behind a number of successful online casinos. This is an online casino with a focus on classic games such as slot machines, table games, and live casino. Thus, you will not find any form of sports betting, but lots of exciting casino games of a more or less classic variety, in addition to large amounts of modern video slots.
The casino is operated from Malta and obtains its license from the same country. With the license from the Malta Gaming Authority (MGA/CRP/148/2007), players can safely make deposits in this casino, knowing that their personal information is well protected. Furthermore, such a license helps to ensure that all the games offered are fair and random so that you can play without worrying about fraud or deception of any kind.
When it comes to appearance and design, the casino lags a bit behind the other players in the market. A bit strange when the casino was launched as late as 2016. The casino has, among other things, somewhat long loading times when navigating from side to side – something you can read more about in the section on gaming from mobile. Beyond this, the casino is set up in a user-friendly way, and it is no problem to find the features you are looking for.
Bonuses and Promotions at Cashiopeia Casino
Welcome offer
Welcome bonuses have generally become smaller and smaller in recent years, and it is more difficult than before to get a really solid bonus. Cashiopeia Casino has done something about it. Here you have the opportunity to collect large amounts of bonus cash, as well as lots of free spins.
The bonus is spread over the first 4 deposits you make in the casino. In total, you can grab as much as €1200 in bonus money. In addition, you will receive 250 free spins when you make your first deposit.
Welcome bonus at Cashiopeia Casino looks as follows:
- First deposit: 100% bonus up to €400 + 250 free spins
- Second deposit: 50% bonus up to €200
- Third deposit: 25% bonus up to €200
- Fourth deposit: 25% bonus up to €400
The minimum deposit for each of the bonuses is €20. The bonus money will expire 21 days after you receive it, so it pays to play through the wagering requirement relatively quickly to avoid unnecessary losses. The turnover requirement, on the other hand, is 35x. This means that you must wager your bonus amount 35 times before you can withdraw the money. Roughly in line more the rest of the casino industry, and absolutely achievable!
As usual with casinos, your bonus funds will be lost if you choose to make a withdrawal of your deposit. For example, if you win a prize with your own money, and choose to make a withdrawal from this prize, your bonus money will be lost.
Free spins bonuses
Admittedly, it's not just bonus cash you will be rewarded with when you make your first deposit. You will also receive a full 250 free spins! If you deposit the minimum amount of €20, you will therefore receive €20 in bonus, in addition to 250 free spins. Not a bad deal for €20 deposit! Your free spins are distributed so that you receive 50 spins every day for 5 days. Spins are awarded every day at 12:00, and are available from that time for 24 hours. Thus, it is important to be quick to sell these.
VIP program with 7 levels
Cashiopeia Casino also has a classic Aspire Global-style VIP program. The VIP program gives you extra rewards as you turn over money in the casino. The more money you make, the more winnings you will receive. New members in the casino start at the lowest level in the VIP system, and from there it only goes up.
When you start trading money in the casino you will collect points, and these points will finally ensure that you get access to the next VIP level. You can use this procedure until you reach the fifth VIP level. There are a total of 7 levels, and the top two levels actually require a personal invitation from the casino. We do not know for sure what it takes to reach these levels, but it is likely that you will at least have to turn over large amounts of money.
The VIP program offers great rewards. For example, you will receive free games and / or bonuses every time you increase the bonus level. In addition, the top 6 levels (all except the first level) will give you free games every single Sunday. How many free games you get depends on your level.
Other benefits from the VIP program are, for example, higher deposit and withdrawal limits, personal offers from VIP agents, monthly cashback benefit and express payments. If you are a major player, this system will help to give you great advantages, more chances to win and generally more value for your money.
Other promotions and offers
At Cashiopeia Casino, it is always exciting to visit the “Promotions” pages. Here you will always find a campaign or an offer you can take advantage of. How about getting free spins every Sunday, just by logging into the casino? Or how about 20 free spins every Tuesday in addition to a great bonus of 25-60% depending on the size of your deposit?
Cashiopeia Mobile Casino
In just a few years, the mobile phone has become the most important gadget in most people's lives. And since you can perform the most practical tasks on a mobile phone, the need for a dedicated PC has completely disappeared for many people.
Thus, it is only logical that many people will want to make their casino games from their mobile: both because it is more convenient, but also because the mobile is the only “PC” they have. In addition, the mobile phone is a thing you always have on you, which allows you to play at casinos no matter where you are in the world. All you need is mobile coverage or WiFi.
Of course, Cashiopeia Casino also offers gaming from mobile, and their mobile casino generally works well, with the exception of some annoyances that put a small damper on the experience. At the time of writing, the casino has 1500+ mobile games to offer, from several different gaming providers. You can read more about the game providers further down in this review.
The actual design and layout of the casino are well adapted to mobile. With large icons, clear fonts, and easy-to-use menus, navigating around is easy. It is also no problem to find the functions you are looking for, as most of the menu options can be found in the hamburger menu at the top left of the page.
The games also work excellently on the mobile, but this is mainly the game providers who should have the credit for. It rarely takes more than 30 seconds to start a game, and once the game is up and running, everything flows fine, even in the latest slot machines.
However, we are not 100% satisfied with Cashiopeia's mobile casino. The main problem is the loading time on the different pages. No matter which side you want to go to, you will be greeted by a loading screen. It all feels very old-fashioned, and we do not quite understand why they have designed the websites in this way when all other casinos load immediately when you click on something. Unfortunately, the behavior is not limited to the mobile casino, and you can expect the same loading screens when playing from a PC.
We are generally satisfied with the mobile casino at Cashiopeia Casino, but as mentioned, the loading screens put a small damper on the mood. That said, the problem is not big enough to ruin the gaming experience altogether. There is still a lot of fun to be had in the casino for mobile players, especially if you love slot machines.
Games and Software at Cashiopeia Casino
The most important attraction in an online casino should be game selection. Many people may think that the welcome bonus is most important, but without good games, it will not be particularly exciting to play with the bonus money. At Cashiopeia Casino, we are greeted by almost 2,000 games, and over 1500 are available on mobile. Thus, there are about 500 games you miss if you play from your mobile. Most of these will be older games, as all new games come with mobile support. In other words, you do not miss much by playing on the phone.
Software partners
The games at Cashiopeia Casino are provided by gaming providers such as NetEnt, Microgaming, NYX, Play’n Go, and Evolution Gaming. We would like to see more gaming providers on the team, but the gaming providers that are here are reputable and well established in the casino industry. Thus, you can expect games of consistently good quality, even if the size of the game selection is somewhat smaller than at other casinos.
The user interface is nice, and it is easy to find the game you are looking for. A separate search function allows you to search for the game you are looking for effectively. Alternatively, you can use the filter buttons to display games from different categories, such as video slots, classics, casino games and scratch cards. There is also a separate filter button that allows you to see the very latest games the casino has to offer.
Below we take a closer look at each game category.
Slot machines
When it comes to classic slots and video slots, the casino delivers well. Here you will find many of the most popular video slot machines, such as Starburst, Aloha! and Gonzo’s Quest.
In addition, it is easy to find classic slot machines such as Jack in the Box, Berry Burst and Super Fast Hot Hot. With hundreds of different slots to choose from, there is always something new to try out.
The casino is also apparently good at updating the game selection with new games. Thus, there are constantly new games to test from the various game providers. If you have a penchant for video slots, you are sure to find lots of exciting news to try out. And who knows? Maybe you win a few bucks along the way?
Progressive jackpots
Cashiopeia Casino has chosen to exclude jackpot slots from its game selection. Thus, you need to look elsewhere if you are looking for progressive jackpot slots like Mega Fortune, Hall of Gods, Mega Moolah, and the like.
Roulette, blackjack, and other table games
If you prefer classic table games you will not be disappointed with what Cashiopeia Casino has to offer. The casino offers 4 different blackjack games, 10 different varieties of roulette, and 3 types of video poker. In addition, there is a large selection of so-called scratch cards. Here we find favorites such as Cash Farm, Hit the Bank, Egyptian Oasis, and Wizard of All.
Cashiopeia Live Casino
Unless you've been living on a desert island in recent years, you've probably heard of live casino. With live casino, you get to take part in exciting table games such as blackjack, baccarat, and roulette with real, professional dealers over live stream. That way, you see your dealer in real-time, and it's all very similar to what it's like to play in a real physical casino.
Many players have tried to offer live casino, but few have had as much success as Evolution Gaming. Evolution has for several years been the industry leader in high-quality live casino games. Therefore, it is gratifying to see that the live casino games at Cashiopeia are provided by this particular company.
With Evolution Gaming as your live casino provider, you can look forward to fantastic gaming experiences, thrilling excitement – and maybe some solid winnings if you play your cards right. Evolution normally offers a large number of live tables, but the selection at Cashiopeia is still somewhat limited. Nevertheless, all the main games are available: 2 variants of blackjack, 5 types of roulette and 2 variants of baccarat.
In addition, you have the opportunity to test the cult phenomenon Dream Catcher. Here you bet money on a number on the wheel of fortune and cross your fingers while the wheel spins to its final position. While the wheel is spinning, you can chat with other players in the game's anonymous live chat, or listen to the so-called jokes the dealer has to offer. While other live casino games are relatively serious, this is a more relaxed and pleasurable game with a focus on a high entertainment factor.
Live Casino Bonus
How to get a live casino bonus? As mentioned, you can get a great welcome bonus of as much as €1200 when you make your first deposits at Cashiopeia, in addition to 250 free spins. Unfortunately, this bonus does not apply to live casino, which means that live casino fans have to settle for their own money when playing in the live casino.
It is not uncommon to have such restrictions when it comes to live casino, but it would have been nice if live casino players had also received some bonus money to spend.
Our recommendation for live casino lovers? Make your first deposit and claim your welcome bonus. Then you play with real money at the live casino, and then gyve loose on the bonus money on the slot machines in the casino. In this way, you have the opportunity to win great prizes in the live casino, while at the same time optimizing the chance of meeting your wagering requirements on the slot machines.
Deposits and Withdrawals at Cashiopeia Casino
Poor deposit and withdrawal opportunities can really make it annoying to be a customer of a casino. Fortunately, you will get away with this at Cashiopeia, as the casino supports a large number of popular payment methods. Below we list the most popular payment methods amongst their players.
- Visa
- Mastercard
- Bank transfer
- Trustly
- Skrill
- Neteller
- ecoPayz
- Euteller
- Zimpler
- EntroPay
- Paysafecard
With all of these payment methods, deposits will be transferred to your player account immediately. This means that you can start playing completely without waiting. It is gratifying to see that the casino has included so many payment methods so that players have the opportunity to choose the method they prefer.
When withdrawing, you must of course expect some waiting time, as the withdrawal request must be approved by the casino before the transaction can be completed. In addition, the chosen payment method will have a lot to say about how long the withdrawal time you will experience. Withdrawals with Visa, bank transfer and EntroPay normally take 4-6 working days, and are thus among the slowest withdrawal methods. Furthermore, withdrawals to digital wallets such as Skrill, Neteller, and ecoPayz take up to 3 days.
These withdrawal times are somewhat longer than when using the same payment methods at other casinos. For example, withdrawals to digital wallets will often take place within 24 hours elsewhere. This probably means that Cashiopeia spends a somewhat longer time approving withdrawal requests than many of its competitors. For most people, this will not be a problem, but it's still nice to be aware of.
Customer Service at Cashiopeia Casino
Support and customer service is definitely something you should consider before becoming a customer of a casino. Should you encounter technical problems, it can be very nice to have customer service nearby for further assistance. At Cashiopeia, customer service is open from 09:00 in the morning until 02:00 at night, 7 days a week.
Thus, it will most likely not be a problem for you to get in touch with a customer service representative – unless you play early in the morning or very late at night.
When you contact Cashiopeia Casino, you can choose whether you want to use live chat, e-mail or telephone. The former will in most cases be the fastest, and you can expect answers to your questions in a few minutes.
Support from 09:00 to 02:00, 7 days a week:
- Live Chat:
- E-mail: [email protected]
- Telephone (callback)
Aspire Global, the company behind Cashiopeia Casino, has for several years boasted of its service motto “C.A.R.E. – Customers Are Really Everything ”. With this motto in mind, the employees of Cashiopeia deliver very good customer service with a focus on care and attention.
We have always been pleased with the customer service we have received at Aspire Global's casinos, and this casino is no exception. Here you will be treated with respect, while your questions are answered quickly and efficiently.
The casino also has a supplementary section with frequently asked questions. If you prefer to figure things out on your own, this is where you should look. In this section you will find answers to most of the things you are wondering about. Among other things, you will find information about privacy, bonuses, deposits and withdrawals, documentation, rewards programs and a number of other topics.
Play Responsibly at Cashiopeia Casino
Responsible gaming is a topic that is getting more and more attention, both in the media, but also at the casinos themselves. Thus, fronting responsible gaming has become an important part of running a casino. At Cashiopeia, responsible gaming is in focus, and the casino has taken a number of different measures to ensure that players maintain a sensible relationship with online gambling.
Among these measures, we find, for example, the opportunity to set our own game limits. For example, you can set personal limits for both deposits, stakes and losses. If you know that you are easy to get carried away with when you play online, we recommend that you set these limits before you even start playing. That way, you retain full control of the game.
The casino also gives players the opportunity to exclude themselves. If you notice that you have problems keeping the game at a responsible level, such an exclusion may be something you should consider. You can choose to exclude yourself for 1, 3 or 6 months, or possibly until you want to open your account again.
It is great to see that Cashiopeia Casino takes responsible gaming seriously, and we would like all players in the industry to take similar measures. With these tools, we hope and believe that the casino contributes to players having a healthier and more responsible relationship with online gambling.
Conclusion
Overall, we are very pleased with what Cashiopeia Casino has to offer. We especially appreciate the great welcome bonus of as much as €1200 + 250 free spins. This will definitely help to give players a head start on their stay. Maybe it will also lead to some hefty wins for some players.
The VIP program is also worth noting, especially if you are too big a player to count. Then there is a lot of extra value to be gained, such as extra bonuses, free games, higher deposit and withdrawal limits and much more.
Furthermore, we are generally satisfied with the game selection. There is a solid selection of slot machines on offer, as well as a good selection of table games and live casino games. We wish there were more game providers on the selection, but the games offered are of good quality.
Great ease of use, but somewhat slow loading times. The websites are nice to navigate, with filtering functions that make it easy to find the games you are looking for – both on mobile and PC. At the same time, we are a little taken aback by the slow loading screens that appear every time you go to a new site in the casino. This makes the websites unnecessarily slow to use, regardless of whether you use a mobile or PC.
We are also very pleased with the payment options offered at Cashiopeia Casino. Here, all casino players will find a suitable payment method. It is still a pity that the withdrawal times are somewhat longer than with the competitors, even though it is only a matter of 1-2 days extra waiting time.
Customer service is another highlight at Cashiopeia. Here you can expect top quality support, and pleasant customer service every time you need it. As long as you stay within the (spacious) opening hours. With the opportunity to contact via both live chat, e-mail, and telephone, the options are also many.
Cashiopeia Casino delivers a great casino experience, with bonuses in a class of their own. Take for example the welcome bonus, which is a bit huge and gives players very good value for money. The same can be said about the fantastic VIP program. At the same time, the game selection is more than good enough, especially for those who love slot machines. Thus, only a few small complaints, such as long loading times and somewhat slow payouts, keep the casino back from an even higher score. If you manage to ignore these problems, you will definitely find a lot of fun at Cashiopeia.
